1. Introduction
This Privacy Policy explains who we are, how we collect, share and use personal data about you, and how you can exercise your privacy rights. This Privacy Policy applies to Playwards’s games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on www.Playwards.com. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.
If you have questions about data protection, or if you have any requests concerning your personal data, we encourage you to primarily contact us through the game, so we can reply to you more quickly.
Name of the data controller: Playwards
E-mail: [email protected]
2. Legal basis for data processing
The legal basis for data processing including use of cookies is Art. 6(1)(f) of the GDPR.
If the e-mail contact is aimed to conclude a contract or serves the contract execution, additional legal basis for the processing is Art. 6 (1)(b) GDPR.
3. The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer various kinds of personal data about you which we have grouped together as follows:
3.1 Data you provide us.
– Contact information (such as name, email address, phone number)
– Player username and password (Encrypted)
– Profile information (such as profile photo, birthdate)
– Other data you choose to give us
3.2 Data we collect automatically.
– Data about your account and game progress
– Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
– Data about your device, such as device name and operating system, browser type and language
– Data we collect with cookies and similar technologies
– General location data
– Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service
3.3 Data we collect from our partners.
– Data we receive if you link a third-party tool with the Service (such as Google)
– Demographic data (location of your IP address)
– Data from reward platform
– Data for advertising and analytics purposes, so we can provide you a better Service
4. Purpose of data collection
We use your personal information for following purposes:
4.1 To make the Service work.
To perform the contract, we process data necessary to
– Create accounts and allow you to play our games and use our Service
– Operate the Service
– Verify and confirm rewards payment
– Provide and deliver products and services you request
– Send you Service-related communications
4.2 To make the Service more suitable for our players.
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
– Update and develop player profiles
– Develop and improve the Service and player experience
– Manage our relationship with you
– Provide social features as part of the Service
– Customize your Service experience
– Respond to your comments and questions and provide player support
– Provide you offers in the Service as well as in other websites and services, and by email
– Send you related information, such as updates, security alerts, and support messages
4.3 To show personalized advertisements.
To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to
– Track the content you access in connection with the Service and your online behaviors
– Deliver, target and improve our advertising and the Service
4.4 To keep the Service safe and fair.
Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the Terms of Service.
To keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
– Analyze and monitor use of the Service and its social features
– Moderate chats either automatically or manually
– Act against fraudulent or misbehaving players
4.5 To analyze, profile, and segment.
In all the above cases and purposes, we may analyze, profile and segment all collected data.
5. Cookies and Information Collection
Playwards and service providers act on our behalf, like Google Analytics, store log files and use tracking technologies such as “cookies” to collect information. A cookie is a small data file that is transferred to your computer’s hard disk or your mobile device for record-keeping purposes. The Service may send cookies to a computer or a mobile device when a user accesses or views a Service. Information contained in a cookie may be linked to personal information for purposes such as improving the quality of our Service, tailoring recommendations to interests, and making the Service easier to use.
Third party advertisers on the Services may also use, place or read cookies or other technologies as described below on your browser, and those practices are subject to their own policies. Cookies can be disabled at any time by changing your web browser’s options to stop accepting cookies, to prompt you before accepting a cookie from the websites you visit or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. If you do not accept cookies, however, you may not be able to use all features, portions or functionalities of the Service.
5.1 Tracking technologies
We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including.
– the type of device you are using.
– your operating system version.
– your browser types.
– your browser language.
– platform type.
– domain names.
– pages viewed and the order of those pages.
– the amount of time spent on the games; and
– game state and the date and time of activity on our websites or games.
– requested rewards
5.2 Opting out of cookie Tracking
Most browsers are initially set to accept cookies, but you can (re)set your browser to refuse all cookies or to indicate when a cookie is being sent. You can opt out of receiving cookies from certain third-party advertising networks by resetting your browser. You may also use the following link to the Network Advertising Initiatives cookies opt-out page or the link to the European Interactive Digital Advertising Alliance (EDAA) opt-out page. However, some features and services may not function properly if cookies are disabled.
6. How we protect your data
To help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
6.1 Data retention
We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
6.2 Age limit
We do not knowingly collect or solicit personal data about or direct or target interest-based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data.
If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.
6.3 International transfers outside of EEA
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.
7. Legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. We set out below a brief description of such rights:
7.1 Right to access your personal data
This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
7.2 Right to correct your personal data
This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
7.3 Right to erase your personal data
This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
7.4 Right to object to processing of your personal data
Where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms
7.5 Right to restrict the processing of your personal data
This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; or (b) you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it
7.6 Right to request the transfer of your personal data to you or to a third party
We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
7.7 Right to withdraw your consent at any time where we are relying on consent to process your personal data
This will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent If you wish to exercise any of the rights set out above, please contact us through [email protected].
7.8 Costs
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
7.9 Information required
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
7.10 Response time
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests, in which case we will inform you of an extension period. In this case, we will keep you informed on progress.
7.11 Contact details
In the event you wish to exercise any of the above-mentioned rights please send an email to [email protected] with your name, name of the game and the game ID (which you will find in the settings menu) and your request.
8. Ad Interaction Policy
Please note that interacting with advertisements displayed on our platform, including watching or clicking ads, does not provide any incentives or rewards to users. Ads are served solely for the purpose of supporting our platform and do not influence the accumulation of points or rewards.
Points can only be earned through completing specific game missions and objectives as part of the gameplay. Users will not receive points, gift cards, or any form of reward for engaging with advertisements. The accumulation of points is strictly tied to the successful completion of missions within the specific games available on the platform.
Our system tracks gameplay and mission completion to ensure that points are awarded fairly and in accordance with the rules of each game.
9. Reward Policy
Our platform offers users the opportunity to earn casual rewards by playing games and completing missions. However, it is important to understand that our platform is designed to provide casual rewards in the form of gift cards or vouchers. This is not a quick get rich scheme. Users will not get rich or achieve significant financial gain by using this platform.
The process of earning points is gradual, and collecting enough points to exchange for rewards will typically take days or weeks, depending on the frequency of gameplay and mission completion. The platform is intended for entertainment and casual earning, and the rewards should be viewed as a small incentive for enjoying our games, rather than a source of income.
10. Policy updates
We may update our Privacy Policy from time to time to reflect changes in technology, legislation, our operations, or as we otherwise determine is necessary or appropriate. Any such changes will become effective when we make the revised policy available on our website. We encourage you to review the date above frequently to ensure you are aware of when our policy was last revised, and to help you better understand the nature of your interactions with us.
11. Data breach
In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.
12. Legal disclosure
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and Personal Information will likely be among the assets transferred.
13. Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.
14. Contact us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to [email protected]
Update date: 09 September 2024